Shipping

We ship orders every 3-5 days {not including Saturdays, Sundays and Holidays}

Custom jewelry may take up to 2 weeks to complete and custom baskets orders may take up to 6 weeks to complete. Some orders may take longer, we will communicate with you if this is this case.

You will receive notification once your items have been shipped. Please note our shipping prices include materials for packaging and cost of delivery.

If you request it, we will gift wrap your jewelry so it is ready for giving. All customs fees are the responsibility of the buyer.

We ship via Canada Post.

For Shipping fees information, please refer to the Guide below for the shipping fees for each product category. You can also find this guide on the product page or use our shipping rate calculator on the checkout page.

Free Shipping

NEW!

We offer free shipping in Canada and the USA on ALL orders!

Free local Pickup and Delivery

If you live in Calgary, you can pick up your order from our studio.

International Jewelry Shipping Fees: $7

Bags & Baskets Shipping Fees: $20

Cosmetics Shipping Fees: $15

N.B Please note you can also refer to the Shipping policy per product category on the product page or use our shipping rates calculator on the checkout page to estimate your shipping fees if you are unsure. If this is not clear, please feel free to contact us and we would gladly assist you:)

For estimated delivery times {not including 3-5 days lead time after purchase}, see below

Domestic (Canada)

5-10 business days

US

5-15 business days {sometimes longer during busy season and holidays}.

International

Be advised that international orders take a considerable amount of time in transit. Usually about 10-20 business days depending on where you are in the world

Tracking

Unfortunately we don't offer order tracking at this time.

N.B Please note if you would like to receive your order quicker than the estimated delivery times mentioned above, leave us a note and we will send you a unique product link with the additional, expedited shipping amount.

Customs & Import Duties

Customs and/or import duties are charged when the parcel reaches its destination country. These charges must be paid by the recipient. Unfortunately, we have no control over these charges as customs policies and import duties vary widely from country to country. We recommend contacting your local customs office about this before placing your order.

Taxes

If you're in Canada you'll be charged the appropriate tax for your province (HST or PST) plus the GST. US and International orders are subject to customs and duties fees and whichever state taxes apply to your order.

Payment Methods & Currency

We accept Visa, MasterCard and Email Money Transfer. We also accept Paypal, a secure online payment system that accepts all major credit cards and debit cards. For more information on how to sign up please refer to Paypal.com. If you have payment issues, please send us a message, so we can find a solution. We can hold items for up to a maximum of 5 business days.

All prices are in Canadian dollars (CAD); however, you can use the currency drop down menu to see the US Dollar (USD) price.